UCSF is committed to providing equitable access and reasonable accommodations for all of our patients, 游客, 教职员工. For details about any of these services or for special requests, ask a member of your care team or contact 病人的关系.
残疾人停车
Stalls for patients and 游客 with DMV-issued disabled person placards are located throughout the medical center's parking garages. To park in a disabled spot, a placard must be displayed; parking fees will be discounted upon exit.
For information about valet parking, UCSF shuttles, campus maps and more, visit our 页面位置. Further information about using shuttles can be found on the Disability Resource's guide to health center and campus resources.
轮椅
轮椅 are available at the entrance to most hospital and clinic buildings. For assistance, ask a member of guest services.
服务的动物
We welcome service animals that are individually trained to perform tasks for a person with a disability, and patients may bring them to all public areas of the medical center. Animals who provide therapy, comfort or emotional support are not allowed, except as trained and registered participants in our approved programs. For more information, please review our service animal policy.
American Sign Language
We offer free in-person and video medical interpretation for several languages, including American Sign Language. This service is available 24/7.
Assistance for the hearing impaired
Medical center operators are available 24 hours a day by TTY (teletypewriters, also known as telecommunication devices for the deaf) at (415) 885-3TTY (3889).
If you want to speak with someone who doesn't have a TTY, you can use a telephone relay service. California Relay Service provides this assistance at no charge: 只需拨打711 在你的手机或TTY上. Communication Access Realtime Translation, a service that instantly transcribes spoken words onto a screen, can also be scheduled 要求.
Requesting accommodations
Before or during an appointment or hospital stay, patients and 游客 may seek accommodations through the patient's health care team or staff at the specific location. If you have questions or need additional information, please contact 病人的关系.
UCSF 病人的关系
Phone: (415) 353-1936
电子邮件: (电子邮件保护)
For requests after 4:30 p.m. or on weekends and holidays, please call the hospital operator at (415) 476-1000 and ask to speak with a hospital supervisor.
事件
To request accommodations, contact the event organizer or department.
Accessibility barrier reporting and grievances
一般, the fastest way to obtain access at UCSF is to contact the program in which the barrier is located. To report an issue, follow the instructions on the Disability 资源 grievance page for the appropriate department to contact.
Digital accessibility
If you can't access website or web application content or use a feature with assistive technology, please fill out and submit our online form to report an accessibility issue. You can also view our accessibility complaint investigation and resolution process.
反馈
If at any time you aren't satisfied with the accommodations provided or have suggestions as to how we could better serve you, please contact 病人的关系.
资源
For more information on accessibility at UCSF, visit the Office of Disability Access and Inclusion website. 加州大学旧金山分校健康 employees requesting work-related accommodations can also refer to the Disability Management Services page.